Since the launch of 5G, Apple’s iPhone has taken an increasing share of the market in Taiwan. Recently affected by China’s lockdown, if the iPhone needs to be sent to Singapore for repair or replacement, there will occasionally be serious delays in the repair time. Since smartphones are closely related to modern life, if the mobile phone fails and there is no backup machine available, life will often be disrupted.
What should you do if your Apple iPhone malfunctions but there is no backup device for temporary use? The following is a summary of the free backup solutions provided by Apple’s official authorized repair centers:

At present, all major Apple officially authorized repair centers have targetedRepair parts that take a long time to be sent for repair(If the mobile phone must be sent to Singapore for repair or replacement), a free spare phone plan is provided. However, the spare phone specifications of each authorized repair center are different and the spare phone inventory in the store is limited. If there is a need for a spare phone, it is recommended to make an appointment and confirm by phone in advance to avoid a wasted trip. The following are free backup machine solutions provided by major Apple official authorized repair centers:
1.Apple Direct Store
Apple Apple Direct Store(Taipei 101, Taipei Xinyi A13) During the period of repairing mobile phones, users who have been repairing for a long time are provided with a “free” borrowing service for iPhone XR backup machines. The main feature is that they can be borrowed for 14 days. If the extension period is extended for another 5 days, the phone needs to be returned within 5 days. The maximum total borrowing time is 19 days. If your device is damaged, stolen, or lost after being rented out, you must contact Apple immediately and pay for the repair costs.

2.Taiwan Big Brother:
As long as you purchase an iPhone at Taiwan Mobile, if you have to wait for a long time for iPhone repair, you can go to a Taiwan Mobile directly-operated store to provide iPhone backup service. Since the inventory of spare units in direct-operated stores is limited, you need to ask the store staff. It is recommended that you call to confirm the inventory of spare units in direct-operated stores before departure.
In addition, if you are eligible for Taiwan Mobile’s “Diamond VIP” (a single account number has been used for 18 months, and the bill for six months exceeds 4,000 Yuan or above) users can directly go to Taipei City (Taipei Weishow Store/Taipei East District Store/Neihu Optoelectronics Store), New Taipei City (Yonghe Fuhe Store/Banqiao Nationality Store), Taoyuan City (Taoyuan Chenggong Store), Taichung City (Taichung Wenxin Store), Tainan City (Tainan Minsheng Store), and Kaohsiung City (Kaohsiung Linsen Store) to enjoy the service of high-end iPhone replacements as backup machines.

3. Far EasTone Telecom
Direct-operated stores of Far EasTone Telecommunications will also provide spare machine services for users who have a long waiting time for iPhone repair. However, the inventory of spare machines in direct-operated stores is limited. It is recommended that before sending the iPhone for repair, you should first confirm by phone whether the direct-operated store of Far EasTone has a spare machine that can be borrowed.
Since Far EasTone Telecom’s iPhone repair services mainly transfer iPhones to DE Deyi Digital for processing, DE Deyi Digital can currently provide backup phone services. If Far EasTone users need a spare phone, it is recommended that they give priority to DE Deyi Digital repair center for consultation.

4. Shen Nao International:
Shen Nao International Apple Authorized Repair Center (the kind with engineers stationed on-site) provides free rental spare phone services for users who have a long waiting time for iPhone repair. The spare phone model is mainly based on the current situation of the store.
Special reminder: Shen Nao International stores with a large number of stores only provide repair and delivery services. If you need spare machine service, you must contact Shen Nao International Apple Authorized Repair Center in person. According to feedback from netizens, when borrowing a spare machine, you must first pay a deposit to rent it, and it will be refunded after returning it.

5.Sudio A:
Studio A provides Studio A platinum members (Studio A has a cumulative shopping consumption of 100,000 yuan) and diamond members, which provide free rental iPhone backup services for phone repairs. If you are eligible, you can go to the SA customer service center to reserve an iPhone backup machine during SA repairs.

6.Tsann Kun:
Tsann Kuen’s three designated Taipei City Neihu stores (1F, No. 331 Diding Avenue, Neihu District, Taipei City 02-77049823), New Taipei City Xinzhuang store (No. 188 Zhongyuan East Road, Xinzhuang District, New Taipei City 02-77049838), and Kaohsiung Zuoying store (1F, No. 329 Ziyi 2nd Road, Zuoying District, Kaohsiung City 07-5506935)Tsann Kuen Apple Authorized Repair Center“You can enjoy the iPhone spare machine loan service, but generally Tsann Kuen 3C stores only provide repair and delivery services.


7.Taiwan Star:
Taiwan Star is not Apple’s official authorized repair center. However, Taiwan Star directly-operated stores provide free backup phone services for iPhone users who have purchased mobile device insurance. If you have purchased mobile device insurance at Taiwan Star directly-operated stores, you can contact the personnel of the direct-operated store at that time.

Source: KOCPC Chinese