LINE MOBILE and Chunghwa TelecomOfficial websiteAnnouncement, the “LINE MOBILE 5G Service” jointly operated by LINE and Chunghwa Telecom will end on April 17 and will be renamed “Chunghwa Digital Mobile Plan”. Chunghwa Telecom will continue to provide telecommunications services, and the customer rights and benefits provided with the tariff plan will not be affected.
What is LINE MOBILE 5G? What impact will it have on LINE MOBILE users after its withdrawal? Here is an explanation:
1.What is LINE MOBILE 5G?
“LINE MOBILE 5G” is a 5G telecommunications service launched by LINE and Chunghwa Telecom on April 18, 2023. It offers four monthly tariff plans of 599 yuan, 799 yuan, 999 yuan, and 1,399 yuan. It also provides LINE POINTS, LINE tokens and LINE MUSIC FUN PlUS ringtones. It mainly offers discounts such as free LINE POINTS, LINE tokens for redeeming stickers, and LINE ringtones. It also cooperates with LINE Pay and LINE TAXI cooperates to expand HamiPoint ecosystem. (see details)This article”)
LINE MOBILE has not obtained Taiwan’s second-class telecommunications license. The content of LINE MOBILE’s cooperation with Chunghwa Telecom is similar to the way in which the cooperation with Far EasTone Telecommunications ended on April 19, 2021. It belongs to the third brand-authorized light MVNO (Light MVNO) cooperation model. LINE is just a pure brand licensee. Sales operations, customer service, network and base station maintenance, etc. are all handled by Chunghwa Telecom. To put it simply, it signs “LINE MOBILE 5G” and sells “Chunghwa Telecom 5G single phone numbers.”
For Chunghwa Telecom, this kind of brand cooperation is just one part of expanding cooperation with LINE. Subsequent cooperation with LINE Pay and LINE Taxi, providing physical and online stores with LINE Pay discounts for prepaid payments, and launching LINE MOBILE roaming plans and prepaid cards are the entire cooperation.
2. What impact will it have on Line Mobile users after withdrawing?
LINE and Chunghwa Telecom announced that the Line Mobile 5G service will end their brand cooperation on April 17, 2026. The official account will be closed at that time, and users will be invited to join the “Chunghwa Telecom LINE Official Account” succession service; it will be renamed “Chunghwa Telecom Digital Mobile Project” from April 18. Chunghwa Telecom will continue to provide telecommunications services, including mobile Internet access, voice and monthly fees related to phone numbers, and LINE that is included with the subscription period. POINTS, LINE stickers, ringtones and other discounts related to customer rights will not be affected. For new applications, code portability, and existing customers renewing the LINE MOBILE 5G plan, please be sure to complete the account number application and activate it before April 16, 2026.
but,After the contract expires or is officially terminated, users must choose a suitable telecom plan from Chunghwa Telecom based on their personal status and qualifications to renew the contract or carry the code to another operator on their own.. Starting from 2026/4/18, original LINE MOBILE users can directly use the original plan account number to log in to the “Chunghwa Telecom Official Website” or “Chunghwa Telecom APP” to inquire about bills, rates or contract content.
In other words, for the original users of Line Mobile 5G, it is just a name change, and the discount content during the contract period remains unchanged. It’s just that Line Mobile 5G is about to exit the market again. After the user’s contract expires, they must choose to renew the contract with a suitable plan of Chunghwa Telecom or port the code to another operator.
For more detailed information on the closure of LINE Mobile 5G service, please see [Official website】。
Source: KOCPC Chinese