Since the launch of 5G, Apple iPhone’s market share has continued to rise, and the number of mobile phone repairs has also increased. Recently, many netizens have complained on the Internet that it has taken longer to repair their iPhones. What is the problem?
The following is an analysis of the standards for sending Apple iOS devices for repair and the recent reasons why the iPhone repair process has become longer:
1. Guidelines for sending Apple iOS devices for repair:
According to the specifications for sending Apple devices for repair on APPLE’s official website, three things must be prepared before sending them for repair:
A. iOS device data must be backed up first:
B. Prepare your APPLE ID and close “Find My iPhone” first:
C. Provide valid proof of purchase (copy or screenshot of purchase invoice):
If an iOS device needs to be repaired, according to APPLE’s official regulations, proof of purchase must be attached, especially if the phone cannot be turned on. If the product is sent for repair without a valid proof of purchase (such as purchase invoice)photocopy or screenshot), the entire repair process will be stuck and the repair cannot be performed.
2.Why does it take longer to send iPhone for repair recently?
Recently, some netizens reported that the process of sending iPhones for repair has become longer. The main reasons are as follows:
A. Novices who send for repair without turning off “Find My iPhone” or providing “valid proof of purchase”:
Since APPLE’s repair requirements are different from those of other Android manufacturers, if users do not send their phones to an APPLE authorized repair center in person, they often fail to turn off “Find My iPhone” or provide “valid proof of purchase,” resulting in delays in the repair time.
B. Due to the epidemic, the evacuation to APPLE Singapore was delayed to 4 to 8 weeks:
Due to the impact of the epidemic in China, flights in Asia have been rescheduled, and global freight transportation is facing serious delays. Recently, if repair parts need to be sent to APPLE Singapore, all authorized repair centers in Taiwan are facing the problem of delaying the delivery time to 4 to 8 weeks. This part needs to wait until the airline flight schedule stabilizes before it can be improved. It is best for fruit fans to have backup aircraft on file to deal with this uncontrollable situation.
Source: KOCPC Chinese