In response to the upcoming Lunar New Year holidays in 2026, in order to allow people to have more time to pay bills during the New Year holiday, the three major telecommunications companies announced that they will flexibly adjust the payment deadlines for telecom bills for monthly rental users and announced the business hours of their telecommunications stores during the Lunar New Year period.
What are the provisions for flexible adjustment of bill payment deadlines and adjustments to telecom store business hours for the three major telecoms during the Spring Festival in 2026? Here is a summary:
1. Chunghwa Telecom:
A. Billing cycle adjustment:
In view of the consecutive holidays of the Lunar New Year, 228 Peace Memorial Day and Qingming Festival, Chunghwa Telecom’s bill payment period from the 5th billing cycle in January to the 4th billing cycle in April will be postponed, and normal operations will resume from the 5th billing cycle in April.
For example, a bill originally due on February 15th will be postponed to February 24th; if it is due on February 20th, it will be changed to March 2nd, and the remaining periods will be adjusted accordingly.
B. Telecommunications store business hours during the Spring Festival holiday:
During the Spring Festival, Chunghwa Telecom stores will adjust their business hours according to store type from New Year’s Eve to the fourth day of the Lunar New Year. On New Year’s Eve, February 16, the closing time of most stores will be advanced to 5 p.m.: from the first to the third day of the Lunar New Year (2/17~2/19), the closing time of most directly operated stores will be advanced to 6 p.m. or 7 p.m., and some stores will cease operations; normal business hours will resume from the fourth day of the Lunar New Year (2/20). For details of each store’s business hours, see [Chunghwa Telecom official website】。
Shen Nao International Chunghwa Telecom Authorized Service Center will advance the closing time to 5 pm on New Year’s Eve; all stores will be closed on the first day of the Lunar New Year, and the closing time will be advanced to 6 pm on the second and third days of the Lunar New Year, but 62 stores will be closed on the second day of the Lunar New Year and 7 stores will be closed on the third day of the Lunar New Year; normal business hours will resume on the fourth day of the Lunar New Year (2/20). For details of each store’s business hours, see [Shen Nao official website】。
2.Taiwan Big Brother:
A. Billing cycle adjustment:
The original payment deadlines for Taiwan Mobile were February 25 and February 27, which were both extended to March 2; the February 28 due date was adjusted to March 4; for users whose due dates were originally scheduled for March 2 and March 4, the payment deadline was extended to March 5.
B. Telecommunications store business hours during the Spring Festival holiday:
During the Spring Festival, major myfone stores in Taiwan will adjust their business hours according to store type from New Year’s Eve to the third day of the Lunar New Year, and some directly operated/franchised stores will be closed.
On New Year’s Eve, February 16, directly operated stores will open at 10:30 p.m., and franchised stores will open at the same time, but the closing time of both directly operated and franchised stores will be advanced to 4:30 p.m.: from the first to the third day of the lunar month (2/17~2/19). Some directly-operated/franchised stores are closed, while other directly-operated stores are divided into two business hours: 12 noon to 8:30 pm, and 11:30 to 8:00 pm; franchise stores are open from 12:00 to 6:00 pm. On the fourth day of the Lunar New Year (2/20), all direct-operated and franchised stores in Taiwan will resume normal business hours. For detailed store business information, you can check the official Taiwan website or dial 188 or customer service hotline 0809-000-852 from your mobile phone.
3. Far EasTone Telecom:
A. Billing cycle adjustment:
The original due date for Far EasTone Telecommunications bills is February 15, which can be extended to February 22; the due date on February 19 is adjusted to February 23; the due date on February 21 is extended to February 26; the due date on February 23 is adjusted to February 27. For former Asia Pacific Telecom users, the original payment deadline is February 15th, and they can pay again on February 23rd at the latest.
B. Telecommunications store business hours during the Spring Festival holiday:
Far EasTone Telecommunications adjusts its business hours according to store types from New Year’s Eve to the fourth day of the Lunar New Year. On New Year’s Eve, February 16, the closing time of most stores will be advanced to 5 pm: from the first to the third day of the lunar month (2/17~2/19), most direct-operated/franchised stores will be closed, and some directly-operated stores will be closed from 12:30 noon to 8:00 pm depending on the store. On the fourth day of the Lunar New Year (2/20), the closing time of most directly-operated and franchised stores will be advanced to 8 pm. Some directly-operated stores will resume normal business hours, and some franchised stores will remain closed. For details of each store’s business hours, please see [Far EasTone official website】。
Source: KOCPC Chinese