A few days ago, a friend complained on Threads that after just switching to iPhone 17pro, he was immediately informed by Taiwan Mobile SMS: The phone number was used abnormally and the call was stopped in accordance with the Fraud and Crime Harm Prevention Regulations. You need to bring both documents to the directly operated store for verification and pay a deposit of $2,900 before you can call again.
Why is the phone number listed as abnormally used by the telecom operator and the call is stopped? Why is the new iPhone listed as abnormally used? Here is an analysis:
Friend Jing went online to complain that he had just upgraded to iPhone 17 Pro, but was informed by the telecom operator that the phone was being used abnormally without any reason. He had to bring two IDs and pay a $2,900 deposit before he could call again. If he had any questions about his phone number, he had to see his good citizen certificate. After purchasing a new phone and being notified by the telecom operator to stop calling, if the user has not used it properlyAbnormal communication and traffic behavior, usually caused by the new machine’s startup settings frequently accidentally touching the telecom operator’s system.Preventive call suspension mechanismCaused by. The following is a summary video and detailed explanation of the error in determining the abnormal use of door numbers:
1. Why is the phone number listed as abnormally used by the telecom operator and the call is stopped?Door number (abnormal use determination)?
To prevent improper use of user numbers for fraud, the NCC, in accordance with the “Regulations on the Prevention of Fraud and Crime Hazards”, the “Management Measures for the Use of Telecommunications Enterprise User Numbers” and the “Notes on Applying for Telecommunications Enterprise Registration” amendments, classifies those who improperly use phone numbers as high-risk users, requiring telecom operators to stop or restrict telecommunications services with fraudulent phone numbers, and impose a three-year application limit.
Telecom operators’ standards for determining abnormal use of phone numbers are mainly based on the NCC’s “Measures for the Administration of User Number Use in Telecommunications Enterprises” and the three major telecom internal control risk management and control mechanisms.Common exception judgment criteria mainly include external and behavioral warnings, application and data risks, and high-risk user management and restrictions. The six common risk control specifications are as follows:
A. Received notice from the agency:
a. Telecommunications operators receive a 165 or police notification that a phone number is involved in fraud and must immediately restrict or stop communication services for that phone number. If identity verification is not completed within the time limit, all communication services under the name will be deactivated.
b. High-risk user listing and strike-out clauses. Accounts that have been deactivated for fraud crimes for a certain number of times will be listed. A single operator can only apply for one account within three years from the date of listing.
B. Abnormal communication and text messaging behavior (fraud prevention and risk control):
a. Ultra-high frequency calls: making a large number of unknown calls in a short period of time, sending a large number of text messages (especially during a specific period), or calling for very short seconds (hanging up after one ring).
b. Calling mode: Frequently change the calling location, or transfer a large number of calls or send in groups through a program.
c. Lock specific number segments: frequently call or send phishing text messages to specific high-risk targets.
C. User application, code portability andPayment exception:
a. Apply for a phone number or port number (NP) multiple times in a short period of time or apply for deactivation without warning.
b. Bills are frequently paid late, outstanding debts are accumulated, or prepaid cards are used to wash a large number of accounts.
c. Apply for multiple SIM cards in large quantities and intensively with a single certificate or in the name of a company.
D. Abnormal operation of SIM card and device:
a. The same SIM card is frequently inserted and replaced between different mobile phone devices (IMEI).
b.Go to the store or online to apply for reissue or replacement of SIM cards in a short period of time.
E. Abnormal network data usage:
a. The amount of mobile Internet data is extremely large, and is mostly used for non-normal purposes.
b. Connect to a specific blacklisted IP, set up illegal computer rooms (such as illegal cat pool equipment) or conduct denial of service attacks (DDoS).
F. There are risks involved in checking personal information and application information:
a. The applicant’s identity information is false, he or she impersonates another person’s identity, or he or she is included in the Lianzheng and Telecom blacklists.
b. The company has no reasonable business needs for bank accounts, but applies for a large number of bank accounts.
2.Why is a new iPhone included in the list of abnormal uses?
Friendly friends are hereThreadsComplaining, after just switching to iPhone 17 Pro, I was immediately informed by Taiwan Mobile’s text message:「 Due to abnormal use of this phone number, the call has been suspended in accordance with the regulations on the prevention of fraud and crime. Please bring your SIM card and dual certificates to the directly operated store to pay the deposit and confirm the call. If you have any questions, please dial 188 on your mobile phone to contact customer service.” Not only was the phone number suddenly stopped for no reason, but I also had to bring dual IDs to a directly operated store for verification and pay a $2,900 deposit before I could call again. The friend said that he had contacted three customer service directors but had not received a satisfactory answer. He complained that in order to apply for a mobile phone purchase project, do I need to apply for a Good Citizen Certificate first?
Image source: Threads
Being notified by the telecommunications operator to stop calling in accordance with the “Regulations on the Prevention of Fraud and Crime Harm” is usually the result of beingThe telecommunications provider detected that the phone number was used in a high-risk and abnormal manner. If the account number is not reported by 165 to be involved in fraud, it is often the user’s account number.Sending a large number of text messages or a large number of unfamiliar phone numbers in a short period of time, abnormal logins from overseas IPs, extremely short call seconds, etc. are determined by the AI system of the telecom operator.Abnormal communication and traffic behavior, according to the regulations of the “Fraud and Crime Harm Prevention Regulations”, the call must be stopped first, and then the person is required to bring both IDs and SIM cards to a directly operated store to pay a “deposit ($2,900 for Taiwan mobile phones)” before the call can be resumed. However, the friend stated that there was no abnormal communication or traffic behavior. It was simply that he was notified of abnormal usage and was stopped shortly after switching to iPhone 17 Pro.
According to the friend’s description, the moderator believes that it is more likely that after purchasing an iPhone,Continuously triggering the App authentication mechanism in a short period of time (such as entering and exiting Apple ID, eSIM account numbers multiple times, or performing SMS authentication on multiple digital accounts…), causing the telecommunications company’s system to determine that the account number is “suspected of fraud” or “abnormal use” and initiate a preventive suspension.caused by. byLast year, a person purchased the latest iPhone 17 Pro and received 10 APP certification SMS messages within an hour., it is recognized by the telecom operator systemThis kind of large number of certification SMS messages received in a short period of time isIt is a potential scammer and is used by hackers to send a large number of spam text messages.or interested personsMalicious testing (SMS bombing), so the abnormally used phone number is automatically included and the call is stopped.。
Image source: China Television News
Since telecom operators proactively suspend calls for abnormal users’ usage, this is in accordance with the NCC’s “Fraud and Crime Harm Prevention Regulations” and the $2,900 security deposit is not a fine., it is recommended to go to the telecom operator’s direct store for dual-document authentication and clarify the real abnormal usage problem. As long as it is clear that the problem is not due to the user’s usage behavior, the call can usually be resumed and the deposit refunded on the spot after verification. Although it is troublesome, it is also a necessary evil to protect users from unnecessary lawsuits or fraud.
Source: KOCPC Chinese