In most people’s minds, “credit reporting agencies” are often somewhat mysterious and controversial. The exaggerated plots in film and television works, the negative impressions left by past industries, and scattered and unverified rumors on the Internet have caused this industry to be labeled with various labels for a long time. For many people, credit reporting work always seems to be equated with tracking, secret photography and even underworld forces. On the contrary, few people understand the true professional connotation and practical content.
Enter the bizarre crime scene! A glimpse into Xie Zhibo’s detective life
However, from the perspective of international industry development, credit reporting agencies are actually inseparable from “private detectives”. In Europe, the United States, Japan and other places, private detectives have long been regarded as a profession with professional thresholds. Their work scope covers background investigations, business information collection, person tracing, insurance fraud investigations, and legal evidence collection. Relevant work not only requires keen observation skills, but also relies on rigorous information interpretation, legal knowledge and risk control capabilities. Therefore, in many countries, private detectives have been classified as part of the professional service industry.
In comparison, Taiwan society’s understanding of the credit reporting industry still remains in a relatively one-sided imagination. In fact, the role of a credit reporter is closer to that of a “civilian investigator”. They need to collect information, analyze clues within the legal scope, and assist the parties to clarify the facts. From case assessment, action planning to information integration, long-term practical experience and professional judgment must be relied upon behind every work.
Because of this, in recent years, some practitioners who are deeply involved in the practice have begun to try to change the society’s existing impression of credit reporting work. Among them, the currentTaiwan Detective AssociationXie Zhibo, chairman of the board and founder of Lida Credit Information Agency, is one of the representatives who has gradually attracted attention in recent years. Over the years, in addition to his continuous involvement in the practical handling of various cases, he has also actively participated in industry exchanges and system initiatives. He has repeatedly emphasized the importance of “legal evidence collection”, “institutionalized processes” and “professional training”. He hopes that through the establishment of professionalism and systems, the outside world can re-understand the true face of the credit reporting industry.
Growth background and early experiences shaped a calm and composed handling style
talk aboutXie ZhiboMany people who have been in contact with him describe his personality as being both rational and empathetic. This kind of character development is closely related to his growth background. It is understood that Xie Zhibo was raised by his grandmother since he was a child. The simple and tenacious life attitude of his elders made him learn to observe the warmth and warmth of people very early, and he also developed a way of dealing with things that is calm and not easily influenced by emotions.
On the other hand, in his childhood, like many children, he had a strong interest in the classic novel “Sherlock Holmes” and the comic “Detective Conan”. But when he actually entered the credit reporting industry, what he faced was no longer the romantic reasoning in novels, but all kinds of life realities.
From marital disputes and family conflicts to complex interpersonal and interest relationships, many cases often contain the most vulnerable aspects of the parties involved. These experiences also allowed him to see the cruelty and complexity of society at a young age, while also honing his ability to analyze problems calmly.
“The opportunity to enter this industry may just be an accident, but what really made me decide to go all the way were the customers, partners I met during this process, and those noble people who gave me support and guidance at critical moments.” Xie Zhibo said frankly.
Seeing human nature from the crime scene and making different choices from others
In the process of being exposed to various cases for many years, his future business direction has gradually been shaped. In his eyes, credit reporting work is never just about collecting information or tracing clues, but an industry that requires facing human nature and reality. Many clients are often at the most difficult stage of their lives when they come to us. Some are facing the breakdown of their marriages, some are deeply involved in family disputes, and others are distressed by business competition or legal disputes. Long-term exposure to these cases enabled him to see the unknown side of society earlier than ordinary people, and he gradually realized the responsibility and weight of this job.
Because of this, he has always believed that the essence of a credit reporting agency should be a professional service that “helps others solve problems” rather than a tool that simply pursues profits. Investigation and evidence collection are just processes. The real value lies in helping the parties clarify the facts when the information is unequal, and then make clearer and rational choices for their own lives.
He also admitted frankly that there are indeed some regrettable phenomena in the industry. In the early days, some industry players ignored legal boundaries and professional ethics in pursuit of short-term interests, and even used exaggerated promises or improper means to attract clients. This not only harmed the rights and interests of the parties involved, but also gave the entire industry an unnecessary negative perception. Perhaps because he has seen these problems with his own eyes, he has devoted himself more firmly to this field, hoping that through a more rigorous professional attitude and long-term accumulated practical experience, the credit reporting work can return to its proper positioning and value.
“Get results immediately and achieve your mission” adhere to the original intention of starting a business and build a professional credit investigation team
In 2007, he officially founded “Rieter Credit Information Agency”, hoping to build a team that operates based on systems and professionalism. However, this entrepreneurial path is not easy. In addition to having to face the practical challenges of market competition and limited resources, it also needs to gradually establish its own positioning amid society’s existing stereotypes of the credit reporting industry and external doubts.
In the early days of its establishment, he set several clear business principles for the team, including adhering to legality, strictly abiding by confidentiality principles, and taking customized case planning as the core of services. In his view, every client faces a different situation. Even if it is the same affair investigation, it may involve completely different situations, such as spiritual affairs on social platforms, or serious infringements such as illegitimate children and public cohabitation. Therefore, if all cases are handled with a standardized plan, it will not only be difficult to meet actual needs, but may also cause a gap between the results and the client’s expectations.
At the same time, he also understands that most people still have a certain degree of doubts about the credit reporting industry. To this end, Rieter Credit Information Agency has set up a 24-hour service hotline all year round. Regardless of whether there is actual entrustment demand, people can call for consultation at any time if they encounter difficulties in life or have questions about related issues, and a dedicated person will provide explanation and assistance. The purpose is to enable help seekers to get preliminary directions and suggestions when facing complex problems without having to bear any entrustment pressure.
Since its establishment, Rieter Credit Information Agency has long been engaged in various types of investigation and evidence collection services, covering diverse fields such as family and marriage issues, person tracing, business investigations, legal dispute evidence collection, online marketing, and personal security consulting. The team emphasizes legal evidence collection and case management during case execution, and improves the stability and efficiency of case processing through professional division of labor and accumulation of practical experience. Over the years, Rieter has gradually established a service model with systems and expertise as its core, and has also accumulated certain practical results and trust foundation in the industry.
Xie Zhibo said that the word “Lida” contains two meanings: one is taken from “oneself establishes others, oneself reaches others”, which symbolizes that while achieving one’s own achievements, it can also help others to stand firm and find the direction; the second one represents “immediate results, the mission must be achieved”, emphasizing absolute action and sense of responsibility.
Everyone will face their own battlefield in life, and the battlefield chosen by Rieter is in the credit reporting industry, which is full of problems. We strive to build a professional detective team that customers can truly trust and trust with peace of mind.
Promote legalization and international exchanges and outline the future blueprint for the detective industry
Looking at his journey along the way, many friends around him describe Xie Zhibo as a person who has extremely high demands on himself and his team. Whether it is the details of case execution, the establishment of team discipline, or the cultivation of professional capabilities, he always believes that only by establishing rigorous and stable standards can the team stand firm in the complex and ever-changing investigation environment. It is precisely under such requirements that he and his partners were able to complete many difficult challenges step by step, gradually accumulate practical results in the industry, and expand international cooperation and exchanges.
Xie Zhibo believes that the development of the credit reporting industry should not only focus on the growth of individual companies, but more importantly, the improvement of the overall environment. He has long been paying attention to the development of Taiwan’s detective system and has publicly stated many times that he hopes to promote the gradual institutionalization and legalization of the detective industry in the future, establish complete detective laws and professional standards, so that the industry can operate under a clear legal framework, and at the same time, the professional role of practitioners can gain greater understanding and respect from society.
In terms of international exchanges, Rieter Credit Information Agency has also actively expanded cooperation with overseas detective organizations in recent years. In 2024, Rieter officially joined the World Association of Detectives and continues to participate in various international detective conferences to exchange case experience and industry observations with professionals from different countries. Through such interactions, not only does Taiwan’s detective community come into contact with the latest international investigative concepts and systems, it also allows more overseas colleagues to begin to understand Taiwan’s professional team.
In 2026, Rieter Credit Information Agency officially signed a memorandum of cooperation with the Korean Detective Association to establish a transnational cooperation and exchange mechanism. For Xie Zhibo, the significance of these efforts is not only to expand international contacts, but more importantly, to open up a broader horizon for Taiwan’s detective industry. In the future, he also hopes to continue to promote more international exchanges and cooperation, so that detective practitioners in Taiwan can learn from each other and share experiences with professionals from around the world, and find their own positioning and value in the global investigation field.
“Taiwan’s detective industry deserves a broader stage. Even if the road ahead is difficult and dangerous, there will always be someone who will take this path.” For him, promoting industry progress is never something that can happen overnight, but a process that requires long-term accumulation and continuous efforts. Only by continuously deepening the development of professional capabilities, system establishment, and international exchanges can Taiwan’s detective industry have the opportunity to move towards a more mature and complete development environment.
Source: KOCPC Chinese