Have you ever inexplicably received a strange cash-on-delivery package that turned out not to be the item you bought (usually garbage) after opening it? As a result, the money has been taken away by the freight forwarder and you don’t know who to ask for it? A netizen Ada knows encountered such a situation today (different from another package fraud method that I introduced before that requires the victim to pay taxes). After calmly handling it, he got his hard-earned money back. I would like to share his handling process here for your reference.
How to recover payment after receiving a fraudulent delivery payment package
This netizen whom Ada knows is engaged in toy trading. He often receives packages from China or Hong Kong every day, and it is common to pay tens of thousands on delivery. He received a text message this morning telling Hsinchu Logistics that he wanted to collect 1,350 yuan. Although he was a little concerned that it was a scam, because this was a cash on delivery that was not informed, the real-name authentication EZ WAY also reported that it was a cross-border import. Because he was worried that missing a piece of goods might be more troublesome, he still accepted it:
Although some people called the logistics driver to inquire about the item, the deliveryman did not understand the contents and only said that he could return it without taking it. However, there was indeed a problem after receiving the goods. It turned out to be an airplane cup (Editor’s note: It is quite conscientious XD). My friend did not buy this thing and was defrauded by the package (this type is usually a scam where the seller buys personal information and then shoots the bird randomly):
At first, he planned to admit his mistake and call the driver to ask him to report it to the company as a fraud, but the driver responded indifferently (it was none of his business and he had already signed for it), so he tried to figure out how to return the goods. Call (03) 3542902 Hsinchu Logistics customer service for assistance. The customer service compared the order number and information and gave him the Nangang sales office information and said that he can just bring it for refund during work:
After going to the sales office, I informed the order number and verification information, and I got the refund very quickly, but it was a waste of time to go through the process. According to the customer service, there are two ways to apply for a return. The first is to call the freight company directly to return the goods for a refund, and the other is to fill in the information in writing, which is said to be very cumbersome and complicated:
So if you receive a strange package inexplicably in the future, it is recommended that you don’t receive it if you really don’t know which manufacturer sent it. If a family member helps you receive the package, remember to open it immediately to confirm. If it is a package scam, negotiate a refund with the freight company immediately. You can usually get your hard-earned money back. Don’t worry about it. The above experience of netizens is shared with everyone. However, I have heard that the post office does not seem to have a similar appeal and refund mechanism in the same situation. Please pay attention to this (please let me know if there is any error):
The above pictures and processes are thanks to the owner.
Source: KOCPC Chinese